More and more customers are taking advantage of our pre-order service, which allows you to shop for your favourite duty free products before you depart, then pick them up from our collection point when you return. This frees you from the hassle of carrying your shopping onto the plane or queuing up in store. Order online or over the phone now. 

We now have convenient collection points in both the ARRIVALS and DEPARTURES areas of the Auckland International Terminal.

Aelia is part of the Lagardèrere Travel Retail Pacific Group, which formerly operated Duty Free Stores New Zealand.

CONTACT DETAILS

For any enquiries, 

Email: service@aeliadutyfree.co.nz

Phone: Within New Zealand (Toll-Free): 0800 TAXFREE (0800 829 3733)